Privacy Policy

Welcome to TopAirFlight. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at ibrahimbule90@gmail.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you use our services. The personal information that we collect depends on the context of your interactions with us and the services you use. The personal information we collect can include the following:

• Personal Identification Information: Full name, date of birth, gender, nationality, and passport number.
• Contact Information: Email address and phone number.
• Travel Details: Departure and arrival cities, travel dates, and any special requests.
• Payment Information: We use a third-party payment processor (e.g., Stripe, PayPal). We do not store your credit card details on our servers.

2. How Do We Use Your Information?

We use the information we collect or receive:

• To provide our services: To create and deliver your verifiable flight reservations, hotel bookings, or travel insurance documents.
• To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
• To respond to your inquiries: To provide customer support and respond to any potential issues you might have with the use of our services.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Airlines and GDS Providers: To create a verifiable reservation, we must share your necessary personal and travel details with the relevant airline via a Global Distribution System (GDS).
• Payment Processors: We share payment data with our payment processors to complete transactions.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.

4. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

5. How Long Do We Keep Your Information?

We keep your information only for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. For service-related data, such as your travel details, we typically delete this information from our active systems 30 days after your service has been delivered and your reservation period has ended.

6. What Are Your Privacy Rights?

In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; and (iii) to restrict the processing of your personal information. To make such a request, please use the contact details provided below.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at ibrahimbule90@gmail.com or contact us via our WhatsApp number listed on the website.